SDK not showing up in Chartboost

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  • Hi,

    I have released my game on Googleplay but no matter what i do Chartboost will not show that the SDK has been intergrated.

    Please login to see this attachment.

    The version of CTF 2,5 i am using is 288.3 Developer version through Steam.

    Please can someone help? I am running out of ideas.

  • I think it takes time. For my test game it took from evening till morning for the icon to change, maybe run the APP with Ads to let the APP connect to Chartboost.
    For sure it's not instant.

    (I'm in the middle testing Ads on my game with Chartboost)

    Check out my game!
    Please login to see this link.

  • I think it takes time. For my test game it took from evening till morning for the icon to change, maybe run the APP with Ads to let the APP connect to Chartboost.
    For sure it's not instant.

    (I'm in the middle testing Ads on my game with Chartboost)

    Ok thanks for the response.

    If the adverts are working on my app would that mean it is connected correctly? By the way I will have to check out your game :)

  • Hi the ones that are not active have been on there since April 3rd. The active ones have been on ages. How long should it usually take? I'm worried my adverts are not earning me anything.

  • I usually test the Ads before putting in the store. I have an App I'm working on and it's configured in Chartboost, I test multiple times on line and offline and see how the App behaves in both modes before releasing.
    You can have an App with Chartboost w/o putting in the store first and it works fine.

    Things to check:
    1. Application ID and App Signature is configure in the Chartboost object.
    2. Internet Permission is checked in Android Build properties.
    3. Make sure you have an event that fetches and displays your Ad.

    In Chartboost Dashboard.
    1. Make sure you have Publishing Campaign created and it is ACTIVE.
    2. Make sure the Campaign is for Google Play
    3. In APPS Settings ->Basic Settings check the App Bundle ID is correct s/b like com.yourcompany.yourappname

    Check out my game!
    Please login to see this link.

  • Hi Amiman99 thanks, i actually have all adverts working it's simply that i cannot see any analytics and the SDK icon is not lit. My adverts work perfectly though. Had adverts prior to launching Dash Tank Fever.

  • you should send a ticket support to chartboost and ask if your settings are correct and if they can verify impressions

    Hi Fernando,

    I sent this to them:

    Hi,

    I am confused and a little worried that our latest game is not integrated properly. I use Clickteam Fusion 2.5 and currently have Cocktail Cube Challenge and Ice N Slice working perfectly, however even though I have followed the same process and the adverts are working in my latest game Dash Tank Fever the SDK is not showing as active on the overview and I can't see any Analytics.

    I hope you can help as I would like to know how well my adverts are doing and also need to know they are actually earning me money.

    Kindest regards,
    James


    The response I got was:

    Hi James,
    Thanks for writing into Chartboost. Unfortunately, click team fusion is not a framework that we support; the support we can offer may be limited since we do not know their plugin wraps around our SDK. Have you reached out to their support team yet? Also, which version of the Chartboost SDK is being used with Click Team? If you can give me a build with Chartboost integrated I can test whether or not the SDK initializes correctly; are the apps in the app store integrated with Chartboost currently?

    If you do manage to get the plugin working successfully we'd love to hear about it.

    Thanks again for the email, and feel free to respond with any other questions or problems you may have. Enjoy the rest of your day.

    Hope you can help in those areas, also if they are asking for a build are they just wanting an APK?

    Thanks in advance.

  • oh you ask the wrong question, and you started with the wrong idea, the object works!

    what you have to ask them if they are receiving impression which you are not seeing?

    also you have to give them a play store link or a link so they can check your development running against the server.

    ----------------------

    yes is your apk

    Regards,


    Fernando Vivolo

    ... new things are coming ...

  • oh you ask the wrong question, and you started with the wrong idea, the object works!

    what you have to ask them if they are receiving impression which you are not seeing?

    also you have to give them a play store link or a link so they can check your development running against the server.

    ----------------------

    yes is your apk

    I have sent another request asking about impressions, i will let you know what they say.

  • Its finally started working :D thank you for all the help.

    Turns out due to duplicating frames I had 5 frames with the chartboost app and overall I was using 2 App ID's across the APK file.
    SDK is fixed now so once again thanks for all the help.

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