After sucessfully loading and starting any level, a pop-up says "game not responding"

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  • My levels have lots of graphics and sound. The game starts fine and goes through the loading screen and splash. When the player chooses a level it loads fine (takes between 3 to 6 seconds), but even though it loads successfully and the level plays, during the first second or two of the level playing a phone OS pop-up appears saying the game is not responding and asking to wait or close the game!

    Has anyone else experienced this? Other than reducing load-time by reducing the quality of the game is there any known work-around. The really annoying thing is the game is clearly not hung up or crashed, and the pop up always appears after a completely successful load and the level is running perfectly, and if I choose "wait" in the pop-up the game continues playing perfectly, so the pop-up is incorrect and pointless, but makes the game seem broken.

    Thanks.

  • I've never seen that - things I can think of:


    • Don't write to an ini file all the time ( I do that at the start and end of frame only before the game starts and after it's ended)
    • Check that you don't have everything ticked "Create at Start" if you don't need them all to be created at the same time.
    • Change your sounds to play from disk where you can so they don't have to load into memory.
    • Large active pictures are slow to load on my devices - but by slow I mean it takes a second or two instead of being instant - putting the images in active objects or backgrounds speeds up the process.
    • Lots of timers and movement and music running at the same time will slow an entry-level device down to a crawl - that's not really fixable unless you modify your game.

    Casual games: Please login to see this link.

  • Thanks Janette5, but other than things that don't apply in the case of my app, you just advised me to improve load time, which in the case of my app would be a monumental undertaking I don't really have time for. The point is a 6 second load time is fine and the game is never locked up, so that pop-up should never be appearing, especially not after the game is done loading and the level is actually running fine at the moment the pop-up appears. I'm asking if that's a known bug that can be fixed on the exporter side or if there's a known work-around.

  • AFAIK this is not a known problem (maybe Fernando would have a better answer but he's on holidays). Can you try to find if this is caused by specific events in your application? (either playing a specific sound, a fast loop that could last a bit for some reason, etc)

  • Hey All,

    i saw your log and as Yves mentioned above there is no trace of teh runtime there but i see a lot of working in DEX2OAT

    so my question are:

    1.- which device is this ?, android api version, model , brand

    2.- What are you settings Min/Target/Build

    3.- How big is your games in MB for this APK and the list of extensions you are using

    my thought is that your game should be build for version 21+, that is 5.1.1 in min

    Regards,


    Fernando Vivolo

    ... new things are coming ...

  • 1) HomTom HT17Pro running Androis 6.0
    2) it was set to min 5 add target 7. I have no option for 5.1.1, only 5.1 or 6. I tried both and the problem persists. I am using build API 28
    3) Apk size is 118,087 kb. Is there an easy way to see what extensions it uses? There are many, across many frames, but many are for other platforms like IOS etc.

    Thanks

  • [MENTION=6268]Fernando[/MENTION] I optimized some of the image sizes in the Active system box objects because I saw elsewhere that they loaded abnormally slowly and now that error seems resolved!
    Now the only issue stopping me from being able to publish my game is the fact that the admob ads are not showing up at all, ever. Can you please help me out in that regard?

    I made a thread about it here: Please login to see this link.

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