[BUG] Start Menu Shortcuts and Desktop shortcuts no longer work (permissions issue)

Welcome to our brand new Clickteam Community Hub! We hope you will enjoy using the new features, which we will be further expanding in the coming months.

A few features including Passport are unavailable initially whilst we monitor stability of the new platform, we hope to bring these online very soon. Small issues will crop up following the import from our old system, including some message formatting, translation accuracy and other things.

Thank you for your patience whilst we've worked on this and we look forward to more exciting community developments soon!

Clickteam.
  • Are you having this issue? 2

    1. Yes, please fix this asap (2) 100%
    2. Not experienced this myself (0) 0%
    3. I do not use shortcuts (0) 0%

    Our installers start menu shortcuts and desktop shortcut no longer work as should do which is causing issues. Seems to be a permissions issue.

    NOTE: I could not report this via Please login to see this link. as it just brings me back to the main community support page??? :/

    Desktop shortcut:

    Desktop shortcut permissions are not as what should be:

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    Due to the incorrect permissions, our app is not closing properly after being run from this shortcut (i.e. the app has to be killed via task manager). In order to fix; a user has to delete the desktop shortcut created by the installer and create it manually.

    Start Menu shortcut:

    Similarly, the permissions for the start menu shortcuts are causing the same issues as desktop shortcuts.

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    Please fix as soon as you can. Thank you.

    Pete :)
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