Monitoring installations: methods, ethics and practicality.

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  • I'm very, very close to finishing my first real program with MMF2. As I near the finish line, I've been pondering the issue of monitoring user installations of my program. Copy protection isn't a focal point of this issue (that's a whole separate can of worms...and thread). I'm more concerned with just receive a small bit of information identifying that a specific serial has been used to install the program. I assume this will let me monitor if a purchased license serial is being abused and shared. As the title suggests, I'm curious about the methods, ethics and practicality of doing this.

    I was thinking of linking the email object with a junk email address and having it shoot me an email with the serial used and possible non-identifiable machine information (such as what version of Windows they are running). I would of course have this fact advertised in the terms of use with the program. What do you guys think? Does such a thing seem at all shady? If I see someone is sharing their license left and right I could contact that customer and tell them I am aware of their misuse and hopefully deter them from continuing. I wonder if such a thing is even practical or worthwhile.

    To put things in perspective, my program is geared towards a specific educational market, not gamers. As such, it's easy for the program to end up on every computer in a school. I think an official institution like that would be likely to comply with my notifying them that they have been misusing a license.

    I'm curious what people think and what has been done in the past.

  • I think an official institution wouldn't try to skirt the rules in the first place.

    My opinion about all of this is it's just a big waste of time. If people want your game/software for free, they will get it. Most people nowadays know how to search for torrents. Even AAA games/software gets cracked within a week of release... so why bother? What do you really get out of it? Instead you should focus that time on making a better product. People who want to pay you for your work will pay you. People who won't... won't. It's pretty straightforward.

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    My examples:
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  • I wouldn't go as far as to say it's a waste of time, but the time you spend on anti-piracy efforts could be better spent elsewhere. The benefits don't outweigh the costs in my opinion.

    Trying to control piracy will indirectly result in legitimate users being 'warned'. It only takes a few valid customers to receive warnings and they'll voice their mistreatment which in the long run hurts your software.

    Not all customers have exclusive control of their personal information. Email accounts get hacked, keys get stolen, computers get sold. Also, I don't see how you can get the e-mail addresses of people who crack your software with a key generator. You'll end up just issuing warnings to paying customers... maybe someone who shared their key with that one persistent friend at uni, and they passed the key on to 3 people who pass it onto 3 more people.

    Instead, focus your time on promotion. Get the public to know you as a person and want to support you as a developer, ensure them their money is being reinvested to improve the software. You'll get far more from people wanting your business to succeed than mistreating your customers with DRM measures.

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