Extension Pack trouble

Everytime i run the extension bonus packs, it keeps saying i dont have MMF2 installed... when i do. So it doesnt install the extension pack.

Any ideas?

Thanks

Do you have the latest update of MMF2 installed?
If your still having problems send in a report on this page

www.clickteam.com/eng/contact.php

We would need all the information requested to take a look at it.

Are you using the demo of MMF2? If so, the extension packs only work with the full version.

Hmm that seems to be a problem too, as its failing to download the update on MMF2 startup :(. Is there a way to get it manually?

Thanks

If the auto-updater doesn't work, you can get the updates manually from the downloadable installers at the right hand side - the latest is build 246.

Note what Brandon said, though - the demo version cannot be updated with new versions or extension packs.

Yes --- Right over on the side bar ------------------->

I'm guessing this is the issue, since updates are not working for him either.

No i have the full version. Just installed it today. Thanks for the very quick replys. Ill try manual updating.

I wonder why the auto update download thing is failing.
Another person had trouble with it today .. odd :(

My auto-updater is working fine, it just installed an update about 3 minutes ago.

Ahh,it wont install the patch, because i have an unknown version :(. This is odd.

Are you sure you are running the right patch?
There are 2 -- one for standard one for Developer.

If that fails again you can fill in your details here
www.clickteam.com/eng/contact.php and someone can dig deeper.

Yup got the standard patch, and it dont wanna work :(.

I'd suggest completely uninstalling and reinstalling MMF2 from the CD. Maybe you just had a corrupt install or something along those lines.

When the update asks to see the CD are you putting the CD in and telling the update where to look?

Yea, i thought that too, tried it but still does exactly the same thing.

And its not asking to see the CD, i click next twice, and after the agreement bit it says its unable to install because of unknown version. Wont even let me select the dir, or ask for CD.

Did you purchase the CD directly from clickteam, and if not from where? That is the only other reason I can think of that it would be having problems like this. Or if at all possible, a corrupt mmf2 disk.

No a friend gave it me as a present, as ive mentioned the program too him before. I think he got it off Ebay though ??.

I'd ask your friend about where it came from. It's clear that the disc he's given you is a bit dodgy.

Ahh, thats gutting, i really hope it aint. Im pretty sure it was an Ebay purchase, dont think it was from clickteam.

After I heard eBay purchase, I checked it on eBay and I came up with this.

http://cgi.ebay.com/Form-Tool-Multimedia-Fusion-Multimedia-Design-NIB-Bonus_W0QQitemZ190161047343QQihZ009QQcategoryZ8034 1QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

Seems strange.

I would venture its MMF 1.0 from the old IMSI days.

That version would not be able to work with the bonus packs and updates for MMF 2.

Was MMF even made by a company called Form Tools? Or did clickteam change its name?

Nope never connected to anything called Form Tools

That makes it seem very very sketchy then. That is why I posted that link in the first place.

Well is it possible to DL the demo, and activate the full version in some way?.

Not that I know of. The serial number is on the inside of the case and that is the only way to do it.

Nope CD only but once you order it would be at your house shortly.

Ahh crap, well i hope it didnt get a dodgy or broken copy, maze well just get it myself of clickteam, saftest way really.

That is probably the best solution really.

Are you able to pay using paypal?

If you don't know where your copy came from, I'd be very wary about using it. It's obviously not a version from Clickteam. Pirate copies of popular software are often sold or spread containing a nasty payload planted by the unscrupulous. Personally I would not risk it.

I think if your friend has spent any money on this software and you suspect it is not a legitimate version (past or present), then they might want to go back to the seller to inquire further.

However, all is not lost if you want to get into this powerful software. Go to www.clickteam.com and click on the purchase menu to get a real and latest version of the software (all payment methods are explained there).

MMF2 standard would suites most peoples needs, but if you're tight on a budget, The Games Factory 2 is a good introduction at a fraction of the price. There is a good upgrade path you can follow later should you decide to do this.

If you're still not sure though, the demo is there to try. You can't install the patches or extension bonus packs, but you can still try everything out. Hope that helps :)

Currently to pay via paypals outside the USA/Canada

Go thru the shop and select to order via fax/mail
Get email sent to you

Go to paypals and send a payment to regsupport@clickteam.com
With the reference number from the email

Thanks alot AndyH, ill look into it, ill definately either get MMF2 or TGF2, see which one suits me. Thanks for all your help guys, just seems the copy ive got is bodged up nevermind.

And Thanks Jeff, thats great, thanks very much.

Thanks :)