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Thread: impossible to buy the module

  1. #1
    Clicker Fusion 2.5 DeveloperHTML5 Export ModuleiOS Export ModuleSWF Export ModuleMac Export Module
    Sevennemesis's Avatar
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    Unhappy impossible to buy the module

    I would like to buy the iOS Exporter, I go to https://shop.clickteam.com/usa/ on my account on which I already buy Multimedia Fusion, Fusion 2.5 and several exporter. I can not buy the iOS one

    - I checkout as usual, I want to pay with Paypal, All information entered correctly (same as all my previous purchases) Then when I pay, I end up on the paypal page with the message

    There’s a problem with your shipping address.
    Please return to the merchant and update your information, including your city, state, and ZIP code. and next to each of my info it is written ( undefined ) The problem is only related to Clickteam, I have no problem on any site except this one

  2. #2
    Clickteam Clickteam
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    Hello

    sorry to hear this, the person in charge of the shop will review this issue with Paypal, did you check if your data is correctly set in your Paypal account, first time we hear this though.
    Regards,


    Fernando Vivolo

    ... new things are coming ...

  3. #3
    Clickteam Clickteam
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    Looking into it now and I don't understand where that message would come from as we don't send that information to Paypal.
    We have had some other paypal sales today so I am not sure what the situation is.

    If it continues to cause an issue send me an email -- jeff@clickteam.com and I can work out a method to accept a paypal payment thru another means.

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