Hi ,i have an app published on playstore and one of its main functions is to save the phone screen as a jpeg file ,
i had sucessfully tested the feature on my moto g4 device and a samsung j7 2016 model both running android 7
,now today i bought a xiaomi mi a2 lite running android 8.1 and no matter what thr file is not saved ... I tried many different options and all failed ,my settings for apk creation are :
build api 28
,minimum android 5.0
target android 8.1 ( i tried messing with those and had no success) ,my parameters for saving the picture from the android object are as follows :
filename : PublicStorageDirectory$("Android object","")+"/"+"nameofpic" + ".jpg" ,i have tried to save on different folders eg dcim or download on the mi a2 lite instead of saving to the root of the publicdirectory and again had no success,i am very stressed as my app is paid on playstore and i am wondering why its not working with this phone and what else can be done to fix this ,also what is the extend of this problem ?
How many devices are affected from it ? At this point i should have some exact figures of the problem as it is going to generate a lot of bad review and refunds ,please help