Problems connecting to Google Play Games API (Failed to sign in)

[augustoad]

Hey,

I recently made an update for my game and included leaderboards and achievements using the Google Play extensions. The game was working fine and the new functionality was working correctly until yesterday at night, when it simply stopped working. Every time I open the game and it tries to connect to GPG it returns the error 'Failed to sign in. Please check your network connection and try again'. Now, I've double checked everything in my Google Play console, Google API Console and in the game. The SHA-1 and game credential all seem to be correct. I'm losing my mind as I intend the game to be functional by halloween and I invested some money in ads for the game on Facebook and Google Ads. I need assistance as quick as possible.

[Fernando]

what version of GPG object you are using?

are you using game save object?


does you have enabled the save game featyres in game service page for thsi application?

[augustoad]

The version installer for the Google Play Games object the version I'm using is 101h.

By game save object, do you mean the .ini extension? My game has .ini saves, but they're not uploaded online. I don't use anything else regarding game saves.

I have enabled save game features in the game's Google Play Console.

[Fernando]

no i am talking about game cloud object

[augustoad]

no i am talking about game cloud object

I am not using this object in my game. Is it necessary for the GPG connection to work? Prior to the last update I uploaded to Google Play Console, both the achievements and the online leaderboards were working.

[Fernando]

mm maybe is another problme sure you did not change anything application ID, sha1?

[augustoad]

I'm pretty sure I didn't mess with the SHA-1. I'm on my way home from college right now, so I'll try to reinsert the SHA-1 to the API console and check if the ID is correct in every instance of the Google Play Connector app, even if I already checked it. Besides the Google API Console, is there anywhere else I have to insert the SHA-1? Can you think of anything else that could be causing this problem?

[Fernando]

mm, no is straight forward, set application ID, game save ON, and not need to do teh sha1 from console api it should be done trough the google play store pages at game services

[augustoad]

mm, no is straight forward, set application ID, game save ON, and not need to do teh sha1 from console api it should be done trough the google play store pages at game services

Am I supposed to insert the SHA-1 in the Google Play Console? I can't seem to find a place in there where I can insert the sha1, and I looked both at the GPG Connector instructions and the online documentation for android. Can you help me with the directions?

[Fernando]

mm not sure if you already review these pages

https://developers.google.com/games/...oid/quickstart ----->

Configure a Google API Console project

must important is to

enable save game

and check if credentials are Ok and running pressing API Project

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