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Thread: errors in google dev console

  1. #1
    Clicker Fusion 2.5 (Steam)Fusion 2.5 Developer (Steam)Android Export Module (Steam)HTML5 Export Module (Steam)iOS Export Module (Steam)Universal Windows Platform Export Module (Steam)

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    errors in google dev console

    Hi,

    Do You know what these errors means?

    Screenshot_20190510-192351.jpg

    error on Query Purchases means someone tried to make in app purchase but can not finalize transaction?

  2. #2
    Clicker Fusion 2.5 (Steam)Fusion 2.5 Developer (Steam)Android Export Module (Steam)iOS Export Module (Steam)

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    What version of Clickteam Fusion is your game built with? Is it before or after the Gradle update? Could you make a screenshot of the screen where it shows how many crashes you have in a week for each of the crashes? I'm curious to see if it looks similar to mine:

    crashes screenshot.jpg

  3. #3
    Clickteam Clickteam
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    Quote Originally Posted by shaku88 View Post
    Hi,

    Do You know what these errors means?

    Screenshot_20190510-192351.jpg

    error on Query Purchases means someone tried to make in app purchase but can not finalize transaction?
    can you show me the one related to kcButton, also explain me if you are using bitmap button or regular button


    I have tested inapp extension a lot not sure why this is happening, but I have been made some changes for this object, I will have it available next week for an internal test
    Regards,


    Fernando Vivolo

    ... new things are coming ...

  4. #4
    Clicker Fusion 2.5 (Steam)Fusion 2.5 Developer (Steam)Android Export Module (Steam)HTML5 Export Module (Steam)iOS Export Module (Steam)Universal Windows Platform Export Module (Steam)

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    Quote Originally Posted by Nemeean_lion View Post
    What version of Clickteam Fusion is your game built with? Is it before or after the Gradle update? Could you make a screenshot of the screen where it shows how many crashes you have in a week for each of the crashes? I'm curious to see if it looks similar to mine:

    crashes screenshot.jpg
    Oh, You've got much more players ^^ what is Your game?
    Actual version updated from Steam (as You), but I'm not sure which version was used to build this apk
    I think it starts after Gradle update
    Here, You've got two screens:
    4kbb.png
    fbx.png



    Quote Originally Posted by Fernando View Post
    can you show me the one related to kcButton, also explain me if you are using bitmap button or regular button


    I have tested inapp extension a lot not sure why this is happening, but I have been made some changes for this object, I will have it available next week for an internal test
    I'm not sure, what do You need exactly... And I'm not sure when this errors happens, on my devices all works perfect, I've never seen an error.
    Purchase Button is a String user click left button on String Object

  5. #5
    Clickteam Clickteam
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    Sorry i will need to see your mfa to give some answer what i can provide so far is withnew objects correctlions that have bee made for next beta or release

    if is said kcbutton must be because you are using the object button somewhere/somehow in your mfa.

    the surface crash could be related to an problem when converted the runtime to gradle concerning the end of application (application must end when going to background and no autoend disable in android properties).


    There is a clear Low memory error in your report maybe you can show me this from report?
    Regards,


    Fernando Vivolo

    ... new things are coming ...

  6. #6
    Clicker Fusion 2.5 DeveloperAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleSWF Export ModuleXNA Export ModuleInstall Creator Pro
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    I am getting a ton of reports about the surface crash, crash rate is now over 2% which is considered bad behavior by the Google Play console.
    Is there a way i can remedy this quickly?

    I left the "End application when not in foreground" unchecked, would it help if i check it and handle end of application manually?

    java.lang.IllegalArgumentException:
    at com.google.android.gles_jni.EGLImpl._eglCreateWind owSurface (Native Method)
    at com.google.android.gles_jni.EGLImpl.eglCreateWindo wSurface (EGLImpl.java:92)
    at Runtime.SurfaceView.createSurface (SurfaceView.java:285)
    at Runtime.SurfaceView.swapBuffers (SurfaceView.java:160)
    at RunLoop.CRun.screen_Update (CRun.java:3062)
    ...

  7. #7
    Clickteam Clickteam

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    Try to rebuild your app with the build 292.8, it fixes a surface crash and it was just released as beta version (test your app before releasing it, just in case... as it's a beta...).

  8. #8
    Clicker Fusion 2.5 (Steam)Fusion 2.5 Developer (Steam)Android Export Module (Steam)iOS Export Module (Steam)

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    For the in app purchase errors, from what I understood these types of errors happen more often when you come back to the app after having pressed the Home button. The thing is that I have the option 'End application when not in foreground' checked, but for some reason, the app never ends when I press the home button. Any idea why?

    Also, I think I may have a device where I can reproduce an in app purchase crash once in a blue moon, but I'm not sure how to send a crash log. If I build the apk without release mode and I check the 'enable online crash reporting' option, will any of you be receiving the crash reports?

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