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Thread: Fusion Apps Windows 10 S crash on user input

  1. #1
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleiOS Export ModuleSWF Export ModuleInstall Creator Pro

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    Fusion Apps Windows 10 S crash on user input

    I had never heard of Windows 10 S (Simple?) until Microsoft got back to me today regarding certification of my app. Apparently my app is fine, but it crashes on any user input on machine using Windows 10 S. Windows 10 normal/pro is fine.

    Does this happen with all exported fusion apps to Windows 10 S on the Microsoft store?

    I'm guessing it must be the case because the app runs perfectly everywhere else. Why would it crash on user input?

    Unfortunately there is no easy way for me to test or debug this myself so I've simply had to put a restriction on downloading the App for Windows 10 S users.

  2. #2
    Clickteam Clickteam

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    Windows 10 S is a limited version of Windows 10 where you can execute only apps from the Windows store. No idea if Fusion apps work on it.

    What extensions does your app use?

  3. #3
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleiOS Export ModuleSWF Export ModuleInstall Creator Pro

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    Quote Originally Posted by Yves View Post
    Windows 10 S is a limited version of Windows 10 where you can execute only apps from the Windows store. No idea if Fusion apps work on it.

    What extensions does your app use?
    Well it's probably easier to give you a list of extensions that my app DOESN'T use If the crash happens on user input though, it sounds like just a regular mouse object issue perhaps?

    I'd like to know if this happens with all Fusion apps though to know if this is even something I should be attempting to debug; as it will require a huge effort.

    I think I can still get into the store by stating in the description that my app doesn't support Windows S, but it would still be nice to support all those users too.

  4. #4
    Clickteam Clickteam

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    Quote Originally Posted by grimmy View Post
    Well it's probably easier to give you a list of extensions that my app DOESN'T use
    lol, just take a screenshot of the Extensions tab in the Data Elements editor.

    TBH I've no idea how we can debug an application in Windows 10 S as Visual Studio is not in the MS store.

    Out of curiosity, did they give you a crash log?

  5. #5
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleiOS Export ModuleSWF Export ModuleInstall Creator Pro

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    Quote Originally Posted by Yves View Post
    lol, just take a screenshot of the Extensions tab in the Data Elements editor.

    TBH I've no idea how we can debug an application in Windows 10 S as Visual Studio is not in the MS store.

    Out of curiosity, did they give you a crash log?
    Here are the list of extensions..https://www.screencast.com/t/1QKTUC2L2

    (I told you it would be a long list )

    No crash log (although I have just requested one). All they said was:
    We could not test your app on Windows 10 S because the application terminates unexpectedly in response to user input.

    Tested Devices: (Win 10 S) Microsoft Surface Laptop, Acer Switch 3, Lenovo Ideapad 310T

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