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Thread: Xcode IOS crashes when requesting IAP info

  1. #21
    Clickteam Clickteam
    Fernando's Avatar
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    ok, new beta should address this.
    Regards,


    Fernando Vivolo

    ... new things are coming ...

  2. #22
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleUniversal Windows Platform Export ModuleXNA Export Module
    Dobermann's Avatar
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    My app still crashes sometimes when doing the "request information for an item". It doesn't happen everytime, isn't possible to make a sort of security to only kill the IAP process and not crashes the whole app?

  3. #23
    Clickteam Clickteam
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    check apple store report and see if you can get the whole crash
    Regards,


    Fernando Vivolo

    ... new things are coming ...

  4. #24
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleUniversal Windows Platform Export ModuleXNA Export Module
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    I have this log file on my phone, does it helps?
    Code:
    {"app_name":"SpartanFirefight","timestamp":"2020-08-29 14:40:42.00 +0200","app_version":"1.63","slice_uuid":"6613f512-ce8e-36fc-9c0d-b39de011708f","adam_id":1480392159,"build_version":"64","bundleID":"com.dobermannstudios.spartanfirefight","share_with_app_devs":0,"is_first_party":0,"bug_type":"109","os_version":"iPhone OS 13.5.1 (17F80)","incident_id":"E9463105-6AA6-4E00-9267-2B65A8934B51","name":"SpartanFirefight"}
    Incident Identifier: E9463105-6AA6-4E00-9267-2B65A8934B51
    CrashReporter Key:   ed3be92ad8a29ec72af8e64651e9097beabcf9f2
    Hardware Model:      iPhone9,3
    Process:             SpartanFirefight [7862]
    Path:                /private/var/containers/Bundle/Application/312B9615-B8C6-4509-AE30-9412C6C6AA56/SpartanFirefight.app/SpartanFirefight
    Identifier:          com.dobermannstudios.spartanfirefight
    Version:             64 (1.63)
    AppStoreTools:       11E707
    AppVariant:          1:iPhone9,3:13
    Code Type:           ARM-64 (Native)
    Role:                Foreground
    Parent Process:      launchd [1]
    Coalition:           com.dobermannstudios.spartanfirefight [2468]
    
    
    Date/Time:           2020-08-29 14:40:42.4084 +0200
    Launch Time:         2020-08-29 14:40:14.6351 +0200
    OS Version:          iPhone OS 13.5.1 (17F80)
    Release Type:        User
    Baseband Version:    4.03.00
    Report Version:      104
    
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Subtype: KERN_PROTECTION_FAILURE at 0x00000001d6e921c8
    VM Region Info: 0x1d6e921c8 is in 0x1d6e92100-0x1d6e93902;  bytes after start: 200  bytes before end: 5945
          REGION TYPE                      START - END             [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
          unused shlib __DATA    00000001d6e920c8-00000001d6e92100 [    56] rw-/rw- SM=COW  ... this process
    --->  __DATA_DIRTY           00000001d6e92100-00000001d6e93902 [    6K] rw-/rw- SM=COW  ...bobjc.A.dylib
          unused shlib __DATA    00000001d6e93902-00000001d6e93908 [     6] rw-/rw- SM=COW  ... this process
    
    Termination Signal: Bus error: 10
    Termination Reason: Namespace SIGNAL, Code 0xa
    Terminating Process: exc handler [7862]
    Triggered by Thread:  0
    Full file:
    https://www.dobermannstudios.com/fil...-29-144042.ips

  5. #25
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleUniversal Windows Platform Export ModuleXNA Export Module
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    Could it comes from my events?

    Actually i do that:
    Code:
    + Run this event once
    	 iOS Store : Request information for "sf.starterpack"
    Shouldn't i do something like this instead:
    Code:
    * iOS Store Can payments be made?
    + Run this event once
    	 iOS Store : Request information for "sf.starterpack"

  6. #26
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    Short answer is YES.

    inapp needs that.
    Regards,


    Fernando Vivolo

    ... new things are coming ...

  7. #27
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleUniversal Windows Platform Export ModuleXNA Export Module
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    Even with that modification i still get the same crash. It doesn't happen everytime, so i'm a bit confused and don't know where to look at...

  8. #28
    Clicker Fusion 2.5
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    Exclamation

    Quote Originally Posted by Dobermann View Post
    Even with that modification i still get the same crash. It doesn't happen everytime, so i'm a bit confused and don't know where to look at...
    I have the exact same problem and it doesn't happen all the time which makes it even harder to debug but the effect is 100% clear This is the iOS report after the update of our game
    update.png
    200% increase in crashes

  9. #29
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleUniversal Windows Platform Export ModuleXNA Export Module
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    That's a BIG problem, people who want to buy an in-app product get their app that crash, and we're losing revenues...

  10. #30
    Clickteam Clickteam
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    We found in some apps CT developments that the error comes from SKRequest, but teh crash is internally in the framework (something form apple) what was done is to add some protection and therefore we made a new runtime let me know if you want to test, my test here seems Ok but want others to test before post.
    Regards,


    Fernando Vivolo

    ... new things are coming ...

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