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Thread: Background not loading on a specific devices

  1. #1
    Clicker Fusion 2.5 DeveloperAndroid Export Module

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    Background not loading on a specific devices

    Hi,

    A QA from a publisher that I plan to work with has reported a specific problem that so far has been found on just a single device -Huawei Y5 2018:
    Part of the background does not load.
    7210 - Reopen - Round 2 - Action phase - Background image does not display.jpg

    So far I haven' seen this error on any other devices (it is not there with Samsung's phones/tablets ; it has been tested with some Huawei models as well and still no error).

    Any ideas ?

  2. #2
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleUniversal Windows Platform Export ModuleXNA Export Module
    Dobermann's Avatar
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    Check the size of your background image. If it's too big, it will not load on some devices.

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