Stability issues (crashes) found by Google with latest build

[Ach]

Thanks, I will be really happy.
Google decided to promote my game , which led to about 100k installations within this month , so I am really desperate to limit the crashes (and the possible penalty for the ASO).

Further update: I have deleted everything from my game except for the Android object, Android Plus Object and few graphics. Still crashes.

[Fernando]

Thanks, I will be really happy.
Google decided to promote my game , which led to about 100k installations within this month , so I am really desperate to limit the crashes (and the possible penalty for the ASO).

Further update: I have deleted everything from my game except for the Android object, Android Plus Object and few graphics. Still crashes.

Can you check if this image is correct located at (0,669) - (2600,787)

[Ach]

Can you check if this image is correct located at (0,669) - (2600,787)

Thanks, that was it !

This image is my "ground" (it has been for 2 years), but it was a quick backdrop.

Thank you very much !
error3.jpg

[janpier]

hello, I read that you have decided to promote your game, did you promote it with Admob? I've read that you can give exclusive rights to google for android and receive a million impressions, obviously you couldn't publish it in that case on IOS, but on Html sites yes, haven't you used this solution?

[Ach]

hello, I read that you have decided to promote your game, did you promote it with Admob? I've read that you can give exclusive rights to google for android and receive a million impressions, obviously you couldn't publish it in that case on IOS, but on Html sites yes, haven't you used this solution?

Hi, no, I did not promote it - Google did it for me (for 0 cost) . It turns out it has included the game in Related games ("You might also like") to some popular games. Now 96.5% of my installs are from Google Explore.

[Dobermann]

Thanks, that was it !

This image is my "ground" (it has been for 2 years), but it was a quick backdrop.

Thank you very much !
error3.jpg

I had a similar issue back in the days, if an image is too large, some devices crashes while loading it.

[trigonom]

Hi Fernando,

we are experiencing the same message for Google:


Warning
The developer of Google Mobile Ads (GMA) SDK (com.google.android.gms:play-services-ads) added the following note to SDK version 19.6.0:
This version is officially deprecated, and will soon disable ad loading. Please update to a new version. See https://developers.google.com/admob/android/deprecation for more details.

Can you share with us the beta version with latest AdMob SDK aswell?

We really appreciate your help!

Screenshot - AdMob SDK.jpg

this is added in 294.

Let me see if I can share with you the latest beta runtime (stability) + latest AdMob option which use 21.4.0 SDK

[Ach]

Hi,

Are your ads working properly? Although everything in my Admob account looks fine (the account is approved; the game is approved) - I still present only Test Ads (on all devices) and this has been going on for 7 days now. I wonder whether this is connected to this SDK issue or the problem is somewhere else.

Hi Fernando,

we are experiencing the same message for Google:


Warning
The developer of Google Mobile Ads (GMA) SDK (com.google.android.gms:play-services-ads) added the following note to SDK version 19.6.0:
This version is officially deprecated, and will soon disable ad loading. Please update to a new version. See https://developers.google.com/admob/android/deprecation for more details.

Can you share with us the beta version with latest AdMob SDK aswell?

We really appreciate your help!

Screenshot - AdMob SDK.jpg

[Fernando]

Hi,

Are your ads working properly? Although everything in my Admob account looks fine (the account is approved; the game is approved) - I still present only Test Ads (on all devices) and this has been going on for 7 days now. I wonder whether this is connected to this SDK issue or the problem is somewhere else.

Sure you did not add test device in the final version?

please show a flow for AdMob object as image where you can share your actions

[Ach]

Sure you did not add test device in the final version?

please show a flow for AdMob object as image where you can share your actions

Thanks, you mean that I am supposed to remove this line in the final build? Now I feel stupid.

ads.png