Upgrade Discounts -- Pre post information

While we get the upgrade discount post written up if you would like to que up for information I am requesting all upgrade discounts go thru this page

Please login to see this link.

We will send back the details as soon as they are ready to go <img src="/center/images/graemlins/smile.gif" alt="" />

Please do not email anyone directly -- That won't work very well to speed along the process.

While we get the upgrade discount post written up if you would like to que up for information I am requesting all upgrade discounts go thru this page

Please login to see this link.

We will send back the details as soon as they are ready to go <img src="/center/images/graemlins/smile.gif" alt="" />

Please do not email anyone directly -- That won't work very well to speed along the process.

I am just writing up a little note that sending me PMs on the forum is not a good method of serious communication for me.

I would really prefer emails for important issues regarding upgrades, discounts and other such matters. This is for all issues not handled by the upgrade page above.

I really worry my PM box is going to overflow and important data will be lost.
My email is on a huge hard drive and it can easily store all the info.

jvance@clickteam.com

Please also include as much information about the situation/issue as possible.
I do have quite a few conversation going at one time

The better and more fully you can explain it the quicker I can work out a solution that we both agree is acceptable.

Thanks,
Jeff

I am just writing up a little note that sending me PMs on the forum is not a good method of serious communication for me.

I would really prefer emails for important issues regarding upgrades, discounts and other such matters. This is for all issues not handled by the upgrade page above.

I really worry my PM box is going to overflow and important data will be lost.
My email is on a huge hard drive and it can easily store all the info.

jvance@clickteam.com

Please also include as much information about the situation/issue as possible.
I do have quite a few conversation going at one time

The better and more fully you can explain it the quicker I can work out a solution that we both agree is acceptable.

Thanks,
Jeff

Just another note:

I am going to be at the NCCE convention July 4th thru 8th.
The Clickteam USA office will be closed. Both phone and email.

This will mean USA/Canada orders for the product will have a delay in shipping and support questions will be in a que waiting for my return. The upgrade emails will not be effected -- they will still be processed within 24 hours.
There also will be no delay on shipments outside of the USA/Canada -- Those come from the office in France.

At the current time I am 100% up to date and all USA/Canada orders have been shipped or will be shipped monday. Tuesday is a national holiday in the USA and the post office is closed.

Tomorrow -- Monday the 3rd, I will also get all new orders on the system into the mail. When I get back on Saturday I will go full blast and get caught up again. So at most the delay will be 4 or 5 days.

Just a little heads up for everyone so you don't get an unexpected shock -- I will also note this on the entry page to the USA store that expect a delay --- So if you order via express it won't leave express until Saturday (8th) or even Monday the (10th).

Jason, Yves and Rhon along with our moderator crew will still be here to reply to posts in the forums and emails sent to them.

Just another note:

I am going to be at the NCCE convention July 4th thru 8th.
The Clickteam USA office will be closed. Both phone and email.

This will mean USA/Canada orders for the product will have a delay in shipping and support questions will be in a que waiting for my return. The upgrade emails will not be effected -- they will still be processed within 24 hours.
There also will be no delay on shipments outside of the USA/Canada -- Those come from the office in France.

At the current time I am 100% up to date and all USA/Canada orders have been shipped or will be shipped monday. Tuesday is a national holiday in the USA and the post office is closed.

Tomorrow -- Monday the 3rd, I will also get all new orders on the system into the mail. When I get back on Saturday I will go full blast and get caught up again. So at most the delay will be 4 or 5 days.

Just a little heads up for everyone so you don't get an unexpected shock -- I will also note this on the entry page to the USA store that expect a delay --- So if you order via express it won't leave express until Saturday (8th) or even Monday the (10th).

Jason, Yves and Rhon along with our moderator crew will still be here to reply to posts in the forums and emails sent to them.

Just clarify the delay -- This effect future orders.
If you have already ordered or plan to order before Monday afternoon there is no delay.

If you got the note saying its shipping -- That means no delay

Just posting an update since I got quite a few emails about the delay already.

Just clarify the delay -- This effect future orders.
If you have already ordered or plan to order before Monday afternoon there is no delay.

If you got the note saying its shipping -- That means no delay

Just posting an update since I got quite a few emails about the delay already.