I'm not sure where to turn as the vendor I bought a product from is not helping me get it installed and is packed using your application. (It works on his of course).
Basically I have downloaded the application a number of times but the key provided does not enable the next button in the installer so I can't complete the installation. They've tested the key on their computers and it works just fine but not on my machine. I'll gladly post screenshots confidentially as I do not wish to give away my keys or make them look bad in a public forum.
Is there anyone available here that may be able to work through the problem with me as I believe there is something wrong in the installer somehow rather than the key itself that we have overlooked.
Any assistance would be appreciated.