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Thread: Problem in the Web-Shop?

  1. #11
    Clicker Fusion 2.5 DeveloperAndroid Export ModuleHTML5 Export ModuleSWF Export ModuleUnicode Add-on

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    Hi Everybody,
    thanks for all Your nice Support. It worked now. I was able to buy (CF2.5 Upgrade and the HTML5-Exporter). It was a Problem with my Credit-Card, but i was able to solve it.
    Everything works now. Thanks Jeff, Twister and Salamanderpants for the Help.
    With kind regards,
    jahkri

  2. #12
    Clicker Fusion 2.5 DeveloperAndroid Export ModuleHTML5 Export ModuleSWF Export ModuleUnicode Add-on

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    Hi Slaz,
    i had to create a new Account in the Webshop. But i don' t know how to transfer Your "old" Licences to the new Account. Perhaps somebody from Clickteam could help You out.

    With kind regards,
    jahkri

  3. #13
    Forum Moderator

    Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleSWF Export ModuleXNA Export Module
    Burfelt's Avatar
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    Slaz: You will have to create a new account, as this is a completely new shop system.

    Jahkri: Old software downloads are available from the owner lounge subforums in the betatesting area. You can always download the latest stable version and beta from these areas, just remember to hang on to your serial number.

  4. #14
    Clicker Fusion 2.5 MaciOS Export ModuleInstall Creator Pro
    Fusion 2.5 (Steam)HTML5 Export Module (Steam)
    Slaz's Avatar
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    Ah, thanks Jahkri and Burfelt! I've sent Clickteam an email through the contact form.

  5. #15
    Clicker Fusion 2.5
    Fusion 2.5 (Steam)
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    Same problem here.

    Shopping from Europe Shop since I'm French and still having a 'No existing email adress' error....
    Pfuu.. Was afraid being hacked.. Unless I saw that post... I too sent a Technical support message
    (aswell asked for a Fusion 2.5 upgrade !) ^_^

    Hope it work quickly... Before the PromoEnd dated on 3 February 2014...

  6. #16
    Clickteam Clickteam

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    Tu veux dire quoi BackStaged? La boutique marche d'après ce que je sais. Si tu n'as pas reçu de code pour la mise à jour envoie un PM à Francis dans ce forum.

  7. #17
    Clicker Fusion 2.5Fusion 2.5+ DLCAndroid Export ModuleiOS Export ModuleInstall Creator Pro
    Fusion 2.5 (Steam)Fusion 2.5 Developer (Steam)Android Export Module (Steam)HTML5 Export Module (Steam)iOS Export Module (Steam)Universal Windows Platform Export Module (Steam)
    blurymind's Avatar
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    I am having the exact same issue at this very moment. Trying to buy the html5 exporter while there is a discount.

  8. #18
    Clicker Fusion 2.5Fusion 2.5+ DLCAndroid Export ModuleiOS Export ModuleInstall Creator Pro
    Fusion 2.5 (Steam)Fusion 2.5 Developer (Steam)Android Export Module (Steam)HTML5 Export Module (Steam)iOS Export Module (Steam)Universal Windows Platform Export Module (Steam)
    blurymind's Avatar
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    and I got zero reply from your sales department.

    I guess I wont be buying it any time soon

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