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Thread: Warnings in Google Play

  1. #1
    Clicker Fusion 2.5 DeveloperAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleSWF Export Module
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    Exclamation Warnings in Google Play

    Hello,

    In my Google Play console, I get a message that says that is recommended for my app to have support tablets by using the targetSdkVersion & minSdkVersion. I am using the 21 API of the SDK which is the lastest, in my app, but I'm not sure if this is related to it.

    I have the lastest BETA version of the Android exporter.

    On the other hand, a user with Android 5.0 also had an issue, here the log at Google Play:

    java.lang.NullPointerException: Attempt to read from field 'int Banks.CImageInfo.width' on a null object reference
    at Objects.CObject.setScale(CObject.java:139)
    at Actions.ACT_SPRSETSCALE.execute(ACT_SPRSETSCALE.ja va:42)
    at Events.CEventProgram.call_Actions(CEventProgram.ja va:1844)
    at Events.CEventProgram.computeEventList(CEventProgra m.java:1635)
    at RunLoop.CRun.f_GameLoop(CRun.java:5338)
    at RunLoop.CRun.doRunLoop(CRun.java:584)
    at Application.CRunApp.loopFrame(CRunApp.java:1034)
    at Application.CRunApp.playApplication(CRunApp.java:7 65)
    at Application.CRunTimerTask.run(CRunTimerTask.java:5 1)
    at android.os.Handler.handleCallback(Handler.java:739 )
    at android.os.Handler.dispatchMessage(Handler.java:95 )
    at android.os.Looper.loop(Looper.java:135)
    at android.app.ActivityThread.main(ActivityThread.jav a:5221)
    at java.lang.reflect.Method.invoke(Native Method)
    at java.lang.reflect.Method.invoke(Method.java:372)
    at com.android.internal.os.ZygoteInit$MethodAndArgsCa ller.run(ZygoteInit.java:899)
    at com.android.internal.os.ZygoteInit.main(ZygoteInit .java:694)

    But as I said, I am not sure if this is related to the API I'm using right now

    Thanks in advance.

  2. #2
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    Danny's Avatar
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    Set your Min and Target API levels in Android Application Properties tab to at least 3x, this will ensure your app is compatible with tablets (as far as GPlay is concerned).

    Secondly, the above issue looks like it was just a 'one-off' crash. Keep checking your log reports, if you get multiple, then it's something to report and look into at this end, otherwise, some apps can just experience the odd crash that doesn't necessarily mean it's an issue with the runtime or a bug.
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  3. #3
    Clicker Fusion 2.5 DeveloperAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleSWF Export Module
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    Thanks for your answer Danny!

    About the version; sorry, I didn't understood completely. Do I have to use for example 3.0 as minimum and 3.2 as maximum? Because I used 3.0 with maximum of 4.4 but it didn't work; well it is saying at Google play that I have to improve it for tablets yet, or I'm not sure if the new version has to be approved first before the changes are reflected >.<

    And yeah, I think too that the crash could be something related to a one-off crash. Anyway I'll stay tuned to the console to see if it happens again

  4. #4
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    oh Alejandro please send me this apk in release mode so i can test here

    Thanks!
    Regards,


    Fernando Vivolo

    ... new things are coming ...

  5. #5
    Clicker Fusion 2.5 DeveloperAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleSWF Export Module
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    Fernando, can I send you the Google Play URL?

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    yes it will be great
    Regards,


    Fernando Vivolo

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    Clicker Fusion 2.5 DeveloperAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleSWF Export Module
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    These two: https://play.google.com/store/apps/d...demolitionmath
    And: https://play.google.com/store/apps/d...es.fruttycatch

    Actually they work great in my Samsung Galaxy Tablet, but I think it's better to fix that error Google shows about the Min SDK version.

    The first App is the one I did the change on. Minimum version 3.0, Maximum 4.4. However, google hasn't approved this new version yet, so I'm not sure if that's why still the dashboard says that my app isn't compatible with tablets.

  8. #8
    Clickteam Clickteam
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    Alejandro i need you to point me to the application that throw the error.

    the error above is a problem during reading file nothing to do with version, that could happens if is an old device and is slow to read.
    Regards,


    Fernando Vivolo

    ... new things are coming ...

  9. #9
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    Yep, is this: https://play.google.com/store/apps/d...demolitionmath

    Do you mean the java error or the issue that Google says the app isn't compatible with tablets? If it's the java error, here in the details appear that the user played the app with an Android 5.0.

  10. #10
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    The GPlay dashboard will take quite a while to redeem itself. The refresh can take quite a bit...

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