Unknow Crash with Build 284h

[kiko]

I have intalled the Android Build 284h some users have crash at open my app.
From this version has some improvements that increase performance slightly, but in some devices are blocked when opening.
I don't know if it's for the new OpenGL context.

I'm receiving comments like this:
★★★★★
Versión de la aplicación: 22.0
DROID RAZR i (smi)
Kalle Koivisto el 31/1/2015 a las 21:00
Was fun to play ... But the latest update broke it. Now it always crashes on start.

I'm currently losing 81% of users, and is a very good game.
https://play.google.com/store/apps/d...ommandodefense
https://play.google.com/store/apps/d...mandodefensehd

[Fernando]

can you post a log, for me? also in Google you have the crash or fail report do you have one in there?

i can not reproduce it, so for me is impossible to see if anything is wrong that way, did you try with version i?

[kiko]

In my devices works fine, but in the dev. account there are some reports. I try to download for send you.
The problem is that I have few reports because the 90% of users not report the errors.

[Fernando]

or 90% does not have the error?

[kiko]

No, the 90% of users that gets an error not report the error and uninstall the app directly

[kiko]

I have 6 errors in my developer console all with "java.lang.RuntimeException in Runtime.SurfaceView.throwEglException" with differen devices:

Errors -------------->

Último informe
Ayer, 15:11
Informes de esta semana
1
Informes totales
1
Versión de la aplicación

22.0
1
Versión de Android

Android 4.1
1
Dispositivo

ZTE V72 (V72)
1
java.lang.RuntimeException: eglMakeCurrent failed: EGL_BAD_MATCH
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1069)
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1061)
at Runtime.SurfaceView.createSurface(SurfaceView.java :248)
at Runtime.SurfaceView.surfaceCreated(SurfaceView.jav a:157)
at android.view.SurfaceView.updateWindow(SurfaceView. java:580)
at android.view.SurfaceView.access$000(SurfaceView.ja va:83)
at android.view.SurfaceView$3.onPreDraw(SurfaceView.j ava:177)
at android.view.ViewTreeObserver.dispatchOnPreDraw(Vi ewTreeObserver.java:726)
at android.view.ViewRootImpl.performTraversals(ViewRo otImpl.java:2084)
at android.view.ViewRootImpl.doTraversal(ViewRootImpl .java:1125)
at android.view.ViewRootImpl$TraversalRunnable.run(Vi ewRootImpl.java:4607)
at android.view.Choreographer$CallbackRecord.run(Chor eographer.java:747)
at android.view.Choreographer.doCallbacks(Choreograph er.java:567)
at android.view.Choreographer.doFrame(Choreographer.j ava:536)
at android.view.Choreographer$FrameDisplayEventReceiv er.run(Choreographer.java:733)
at android.os.Handler.handleCallback(Handler.java:615 )
at android.os.Handler.dispatchMessage(Handler.java:92 )
at android.os.Looper.loop(Looper.java:153)
at android.app.ActivityThread.main(ActivityThread.jav a:4992)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:511)
at com.android.internal.os.ZygoteInit$MethodAndArgsCa ller.run(ZygoteInit.java:821)
at com.android.internal.os.ZygoteInit.main(ZygoteInit .java:584)
at dalvik.system.NativeStart.main(Native Method)


Último informe
31 de ene. 16:21
Informes de esta semana
1
Informes totales
1
Versión de la aplicación

22.0
1
Versión de Android

Android 2.3.3 - 2.3.7
1
Dispositivo

Galaxy S (GT-I9000)
1
java.lang.RuntimeException: eglMakeCurrent failed: EGL_BAD_MATCH
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1069)
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1061)
at Runtime.SurfaceView.createSurface(SurfaceView.java :248)
at Runtime.SurfaceView.surfaceCreated(SurfaceView.jav a:157)
at android.view.SurfaceView.updateWindow(SurfaceView. java:564)
at android.view.SurfaceView.updateWindow(SurfaceView. java:408)
at android.view.SurfaceView.dispatchDraw(SurfaceView. java:352)
at android.view.ViewGroup.drawChild(ViewGroup.java:16 44)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java :1373)
at android.view.ViewGroup.drawChild(ViewGroup.java:16 44)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java :1373)
at android.view.ViewGroup.drawChild(ViewGroup.java:16 44)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java :1373)
at android.view.View.draw(View.java:6936)
at android.widget.FrameLayout.draw(FrameLayout.java:3 57)
at android.view.ViewGroup.drawChild(ViewGroup.java:16 46)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java :1373)
at android.view.View.draw(View.java:6936)
at android.widget.FrameLayout.draw(FrameLayout.java:3 57)
at com.android.internal.policy.impl.PhoneWindow$Decor View.draw(PhoneWindow.java:1904)
at android.view.ViewRoot.draw(ViewRoot.java:1527)
at android.view.ViewRoot.performTraversals(ViewRoot.j ava:1263)
at android.view.ViewRoot.handleMessage(ViewRoot.java: 1865)
at android.os.Handler.dispatchMessage(Handler.java:99 )
at android.os.Looper.loop(Looper.java:130)
at android.app.ActivityThread.main(ActivityThread.jav a:3687)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:507)
at com.android.internal.os.ZygoteInit$MethodAndArgsCa ller.run(ZygoteInit.java:839)
at com.android.internal.os.ZygoteInit.main(ZygoteInit .java:597)
at dalvik.system.NativeStart.main(Native Method)

Último informe
30 de ene. 11:01
Informes de esta semana
1
Informes totales
1
Versión de la aplicación

22.0
1
Versión de Android

Android 4.0.3 - 4.0.4
1
Dispositivo

Absolute
1
java.lang.RuntimeException: eglMakeCurrent failed: EGL_BAD_MATCH
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1069)
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1061)
at Runtime.SurfaceView.createSurface(SurfaceView.java :248)
at Runtime.SurfaceView.surfaceCreated(SurfaceView.jav a:157)
at android.view.SurfaceView.updateWindow(SurfaceView. java:554)
at android.view.SurfaceView.access$000(SurfaceView.ja va:81)
at android.view.SurfaceView$3.onPreDraw(SurfaceView.j ava:169)
at android.view.ViewTreeObserver.dispatchOnPreDraw(Vi ewTreeObserver.java:693)
at android.view.ViewRootImpl.performTraversals(ViewRo otImpl.java:1762)
at android.view.ViewRootImpl.handleMessage(ViewRootIm pl.java:2642)
at android.os.Handler.dispatchMessage(Handler.java:99 )
at android.os.Looper.loop(Looper.java:154)
at android.app.ActivityThread.main(ActivityThread.jav a:4666)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:511)
at com.android.internal.os.ZygoteInit$MethodAndArgsCa ller.run(ZygoteInit.java:809)
at com.android.internal.os.ZygoteInit.main(ZygoteInit .java:576)
at dalvik.system.NativeStart.main(Native Method)

Último informe
29 de ene. 9:37
Informes de esta semana
3
Informes totales
3
Versión de la aplicación

22.0
3
Versión de Android

Android 4.2
3
Dispositivo

A116 (A116)
3
java.lang.RuntimeException: eglMakeCurrent failed: EGL_BAD_MATCH
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1069)
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1061)
at Runtime.SurfaceView.createSurface(SurfaceView.java :248)
at Runtime.SurfaceView.surfaceCreated(SurfaceView.jav a:157)
at android.view.SurfaceView.updateWindow(SurfaceView. java:606)
at android.view.SurfaceView.access$000(SurfaceView.ja va:88)
at android.view.SurfaceView$3.onPreDraw(SurfaceView.j ava:183)
at android.view.ViewTreeObserver.dispatchOnPreDraw(Vi ewTreeObserver.java:692)
at android.view.ViewRootImpl.performTraversals(ViewRo otImpl.java:2123)
at android.view.ViewRootImpl.doTraversal(ViewRootImpl .java:1139)
at android.view.ViewRootImpl$TraversalRunnable.run(Vi ewRootImpl.java:4879)
at android.view.Choreographer$CallbackRecord.run(Chor eographer.java:776)
at android.view.Choreographer.doCallbacks(Choreograph er.java:579)
at android.view.Choreographer.doFrame(Choreographer.j ava:548)
at android.view.Choreographer$FrameDisplayEventReceiv er.run(Choreographer.java:762)
at android.os.Handler.handleCallback(Handler.java:725 )
at android.os.Handler.dispatchMessage(Handler.java:92 )
at android.os.Looper.loop(Looper.java:153)
at android.app.ActivityThread.main(ActivityThread.jav a:5297)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:511)
at com.android.internal.os.ZygoteInit$MethodAndArgsCa ller.run(ZygoteInit.java:833)
at com.android.internal.os.ZygoteInit.main(ZygoteInit .java:600)
at dalvik.system.NativeStart.main(Native Method)

Último informe
28 de ene. 16:30
Informes de esta semana
1
Informes totales
1
Versión de la aplicación

22.0
1
Versión de Android

Android 2.3.3 - 2.3.7
1
Dispositivo

Wizard_Plus
1
java.lang.RuntimeException: eglMakeCurrent failed: EGL_BAD_MATCH
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1069)
at Runtime.SurfaceView.throwEglException(SurfaceView. java:1061)
at Runtime.SurfaceView.createSurface(SurfaceView.java :248)
at Runtime.SurfaceView.surfaceCreated(SurfaceView.jav a:157)
at android.view.SurfaceView.updateWindow(SurfaceView. java:605)
at android.view.SurfaceView.dispatchDraw(SurfaceView. java:395)
at android.view.ViewGroup.drawChild(ViewGroup.java:16 75)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java :1404)
at android.view.ViewGroup.drawChild(ViewGroup.java:16 75)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java :1404)
at android.view.ViewGroup.drawChild(ViewGroup.java:16 75)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java :1404)
at android.view.View.draw(View.java:6932)
at android.widget.FrameLayout.draw(FrameLayout.java:3 88)
at android.view.ViewGroup.drawChild(ViewGroup.java:16 77)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java :1404)
at android.view.View.draw(View.java:6932)
at android.widget.FrameLayout.draw(FrameLayout.java:3 88)
at com.android.internal.policy.impl.PhoneWindow$Decor View.draw(PhoneWindow.java:1918)
at android.view.ViewRoot.draw(ViewRoot.java:1564)
at android.view.ViewRoot.performTraversals(ViewRoot.j ava:1299)
at android.view.ViewRoot.handleMessage(ViewRoot.java: 1913)
at android.os.Handler.dispatchMessage(Handler.java:13 0)
at android.os.Looper.loop(SourceFile:351)
at android.app.ActivityThread.main(ActivityThread.jav a:3820)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:538)
at com.android.internal.os.ZygoteInit$MethodAndArgsCa ller.run(ZygoteInit.java:969)
at com.android.internal.os.ZygoteInit.main(ZygoteInit .java:727)
at dalvik.system.NativeStart.main(Native Method)

Último informe
24 de ene. 11:25
Informes de esta semana
0
Informes totales
1
Versión de la aplicación

19.0
1
Versión de Android

Android 4.4
1
Dispositivo

L70 (w5)
1
java.lang.RuntimeException: eglSwapBuffers failed: EGL_BAD_SURFACE
at Runtime.SurfaceView.throwEglException(SurfaceView. java:999)
at Runtime.SurfaceView.swapBuffers(SurfaceView.java:1 17)
at RunLoop.CRun.screen_Update(CRun.java:2950)
at RunLoop.CRun.f_GameLoop(CRun.java:5341)
at RunLoop.CRun.doRunLoop(CRun.java:584)
at Application.CRunApp.loopFrame(CRunApp.java:1029)
at Application.CRunApp.playApplication(CRunApp.java:7 62)
at Application.CRunTimerTask.run(CRunTimerTask.java:4 9)
at android.os.Handler.handleCallback(Handler.java:733 )
at android.os.Handler.dispatchMessage(Handler.java:95 )
at android.os.Looper.loop(Looper.java:136)
at android.app.ActivityThread.main(ActivityThread.jav a:5103)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:515)
at com.android.internal.os.ZygoteInit$MethodAndArgsCa ller.run(ZygoteInit.java:790)
at com.android.internal.os.ZygoteInit.main(ZygoteInit .java:606)
at dalvik.system.NativeStart.main(Native Method)

<---------------------

[Fernando]

Gracias,

si creo que usaste las versión h y no la actualizaste después que comente que había un error de empacado en el "owner´s lounge", las versiones beta deben ser usadas para pruebas internas y solo deben publicarse cuando esten suficientemente probadas por ti.

================================================== ==============

Thank you,

I think you use the first version h and you did not updated as mentioned in the owner´s lounge there was a packed error, the beta version should be used for internal test and only publish after deep test from your side.

[kiko]

No, I saw your post before use the "h" version and I used the version without the error.
On the other hand in my three devices works correctly.
I can test the version "i" but it think that not have changes on this issue.

[Fernando]

btw comparing devices

i tested here with a lg l50 sporty, and seems ok, everything i build is working so far. which is a mali gpu, and l70 use the same gpu as the nexus 7 2013 adreno 320 also working here. sure you have the latest version of h, test with i there with all device you can.

what opengl you are using 2.0?

[kiko]

Now i'm testing "i" and OpenGL 1.1 because with OpenGL 2.0 my Samsung Galaxy Tap not work