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Thread: Crash on Samsung Galaxy Tab 2?

  1. #1
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    StingRay's Avatar
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    Exclamation Crash on Samsung Galaxy Tab 2?

    Hi! Can someone help me out with testing on a Samsung Galaxy Tab 2 10.1?

    i just own the Tab 3 and have no problems with my app, but my client told me it crashes at start on the Galaxy Tab 2 10.1

    if you own one and have a minute would be awesome - thanks for your support!

    best regards,


    StingRay

  2. #2
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleUniversal Windows Platform Export ModuleSWF Export Module
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    Hi StingRay, I have a galaxy Tab 2 10.1 , PM me the link and I'll test you file for you, just let me know when and where in your app the crash is supposed to happen and I'll report to you my findings.

  3. #3
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    Thanks, Aenever! PM send!

  4. #4
    Clicker Fusion 2.5 DeveloperFusion 2.5+ DLCAndroid Export ModuleHTML5 Export ModuleiOS Export ModuleUniversal Windows Platform Export ModuleSWF Export Module
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    Great news StingRay, working perfectly, no crash. By the way the layout is cool, it's a very slick app - unfortunately I can only read English yet the graphic layout is very impressive.

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    About the problem I can find out why: maybe due to performance or width and height of the app window, I guess. Otherwise ask Yves or François about it: some of them will maybe fix the issue.

  6. #6
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    Thanks, Aenever Glad you like it!

    @guyisbackable: It seems weird, it works on all my test-devices, even on another Samsung Tab 2 (Aenever's Tab 2).

    no idea actually, what the problem could be on clients side. especially because the 1st version of this app already tested on his device. any idea, what i can advice to the client? (already did a restart of the tab)

  7. #7
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    try to get a full log from that specific device and post in a bug inside the bug report system.

    that will help
    Regards,


    Fernando Vivolo

    ... new things are coming ...

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