I have just released a game I spent about 2 years developing (on a fairly old system), and I just had a tester report that there is a serious performance problem on his system (much newer and faster). Has anyone had a similar problem? My game is extremely simplistic and uses very few graphics, it even runs great on the Xbox 360 (which has vastly weaker performance than any PC I have tested on)... So I am fairly confident this is not caused by a bug. I suspect it is something specific to the particular Windows system this guy is running.
My system is:
Dell Studio XPS 8100
Intel(R) Core(TM) i5 CPU firstname.lastname@example.orgGHz 3.20GHz
4.00 GB RAM (3.87 GB usable)
NVidia GeForce 310
Windows 7 Home Premium SP1
His system is:
intel(R) Core(TM) i7-4500U @ 1.80GHz 2.40 GHz
8 GB of RAM (7.89 GB usable)
64-bit operating system based processor
Nvidia GEFORCE 745M graphics chip
I really hope there is an answer to this... Thanks for your help everyone!