Posts by dropsonteam

Welcome to our brand new Clickteam Community Hub! We hope you will enjoy using the new features, which we will be further expanding in the coming months.

A few features including Passport are unavailable initially whilst we monitor stability of the new platform, we hope to bring these online very soon. Small issues will crop up following the import from our old system, including some message formatting, translation accuracy and other things.

Thank you for your patience whilst we've worked on this and we look forward to more exciting community developments soon!

Clickteam.

    Hi Olivier

    Thank you so much for your detailed response and the helpful link! I hadn’t considered that the Google Play Games extensions might be the source of the issue. It makes sense now that data like Device or Other IDs would need to be disclosed if the app uses services like achievements or score submissions.

    I’ll review the Please login to see this link. page you shared and update my app’s Data Safety form accordingly. Your explanation has given me a much clearer understanding of how to proceed.

    Thanks again for your support! It’s great to have such a helpful community. 😊

    Issue with Google Play Data Safety Policy Rejection

    Hi everyone,

    I compiled an Android app using Clickteam Fusion with the Android export module. In the Fusion settings, I pointed the JDK and SDK directories to those in Android Studio. My app does not collect any user data, so I did not request any permissions in the app.

    I used API Level 34 with a target version of 14 and a minimum version of 5. The app compiled successfully, and Google Play Console did not flag any errors during the upload. However, during the review process, my app was rejected for the following reason:


    Rejection Reason:

    Quote

    Policy Declaration - Data Safety Section: Device Or Other IDs Data Type

    Google states that the app may access Device IDs such as Advertising ID, Android ID, IMEI, etc., even though I have not implemented anything that collects such data.


    Google has asked me to either:

    1. Update the Data Safety section in Play Console to declare the collection of these IDs, or
    2. Remove any code or functionality accessing these identifiers.

    I’m not sure how or why these identifiers are being accessed, as my app does not explicitly require or collect them. Could this be caused by libraries or components in the Clickteam Fusion export module?

    Has anyone else faced this issue? Any guidance on how to resolve this would be much appreciated!


    Thank you in advance!

    I've sent you a PM with modified the runtime.

    Hi Yves,
    I am a long time clickteam customer, I had an app on google play but google has removed it from their platform because I need to update it.

    I have

    The DEV version of clickteam R295.10
    Android export module version (cf25androidexpsetup.295.10.240124)
    I use Android Studio Flamingo | 2022.2.1
    SDK Build 34

    Target 14

    and it compiles without problem the aab file, but when uploading to google play I get this error :


    "Your com.google.android.play:core:1.10.3 library is not compatible with targetSdkVersion version 34 (Android 14), which introduces a backwards-incompatible

    change to broadcast receivers. As a reminder, as of 31 August 2024, Google Play will require all new app versions to target Android 14. Please update to the latest library version dependency to avoid app crashes.

    It is important for me to republish the app is company."


    Please could you give me a solution or a detailed explanation of how to compile for android currently?
    Thank you very much.

    Hello everybody,
    I'm stuck on a function that I would like to implement in my Android app.
    I have a text file (String) that I am building with data extracted from an ini file.
    With the File object, there is a function (Append text to files), I try to use this function to pass my text in (string) to a history.log file. But I don't succeed. Can someone help me ?

    Thank you very much for every contribution, this blog has saved me a lot of problems :)

    May I suggest to send an email to [MENTION=6]Kisguri[/MENTION], maybe he can accomodate few hour of service, but this will require:

    Dropson (as company) to register as developer (personal account can not invite other developers) in apple developer system (pay the 100 $ annual/fee and provide all business information to them)

    then allow access to your developer account to correctly sign and built the application

    do local test and upload to AppStore

    Ok thank you very much for your help and information.
    I'll contact [MENTION=6]Kisguri[/MENTION]

    Hello, everyone.

    I am looking for someone to help me compile a fusion application in IOS.
    My application is simple, it's already published in google play. (Android)

    Please login to see this link.

    The application uses IOS-compatible extensions
    .
    I have no experience to publish in APP STORE in IOS, I don't work in Mac.
    Can someone help me? Interested people can send me their fees for doing this job to this email address info@dropson.com.
    Thanks.
    Alain Hierro