Serious graphics problems when exiting and returning to the game

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    Hello,
    I noticed just today a serious bug in the android version which is causing me a lot of problems and I cannot fix.
    I'm posting here because the issue is quite urgent and the bugbox is still unavailable.

    The problem arises when I exit from my android game (using the back button, or clicking on banner ads/interstitials, or clicking on the multitask button): when I enter the game again, after a little pause, graphics looks all wrong and smeared (anti-aliased sprites in particular) and keep looking 'wrong' also if I restart the frame. It looks also like it keeps graphics elements from the previous scenes, and the game is noticeably slower.

    The video below explains what I'm referring to:

    Please login to see this media element.

    I'm playing the game with a Samsung Galaxy S8. In another device I used for the test the problem is not present.

    I've tried everything to fix it, but with no success: restarting the frame, pausing the app on exit, refreshing display with androidPlus extension, changing display mode/smooth resizing... Even disabling the back button the problem can't be avoided, since the banner/interstitial open a new window (and, also, I can't disable multitask button).

    Has anyone encountered the same problem?

    Fernando may I ask you some help on this? I can provide more info/examples.
    I was going to take part in an important Italian games event with the game, but I can't do that if I don't fix the issue.

    Thank you everyone,
    Fabrizio

    I am facing a similar problem I get a "ghosting" effect when leaving the app and coming back as seen in this video.

    Please login to see this media element.
    Please login to see this link.

    I thought I would share maybe it would help in finding a solution for the problem.

    [MENTION=6268]Fernando[/MENTION]: thanks, I'm going to prepare the apk and send it to you asap
    [MENTION=19040]tk22[/MENTION], exactly, this 'ghosting' effect is one of the two issues I've come across. It looks like you too are testing with Samsung Galaxy s8, if I'm correct. By the way, I've tested a couple of other recently released android apps from Fusion and seen the same problem.
    The other issue I've encountered is a strange smudge effect applied to the border of anti-aliased sprites.

    Quote from tk22

    I am facing a similar problem I get a "ghosting" effect when leaving the app and coming back as seen in this video.

    Please login to see this media element.
    Please login to see this link.

    I thought I would share maybe it would help in finding a solution for the problem.

    could be something like this

    Please login to see this link.

    is this something related

    Please login to see this link.

    Please login to see this link.

    Regards,


    Fernando Vivolo

    ... new things are coming ...

    Edited 2 times, last by Fernando: more information (August 19, 2018 at 6:37 PM).

    [MENTION=8482]faber[/MENTION] yes the video I showed is from Samsung Galaxy 8+ but it also happens in Nexus 6P as shown in the picture below
    [MENTION=6268]Fernando[/MENTION] As far as I know, Burn-in happens when the screen is displaying something for a very long time, but this one happens only you leave the app and come back. It happens on Huawei Nexus 6P as seen in the picture

    Please login to see this picture.

    yes bur-in is when the screen become damaged because teh extensive use of pixels, but in thsi case is not all this , the similitud is teh same, burn-in effect is equal to ghost effects and seems commons in this device, sorry I don't have any of the mentioned devices, I will check the apk to see if I detect something here

    Regards,


    Fernando Vivolo

    ... new things are coming ...

    Unfortunately, changing to OpenGL ES 3.0 doesn't fix the issue in my case.
    Even with the events 'Restart the current frame'/'Restart the application', I can't get rid of the graphics issues.

    Edited once, last by faber (August 20, 2018 at 8:11 AM).

    mm for me this is not from code is something else, I tried here, need to do a final test in zte blade max with nougat, but so far in nexus 7 and Samsung note 3 neo does not happens, as it does not happens in amazon fire 7

    Regards,


    Fernando Vivolo

    ... new things are coming ...

    Ok thanks, let's wait for the final test.

    I hope it can be solved (and that the problem won't affect other Samsung devices), because it really messes with graphics and game performance.

    At the very least, even a workaround would be ok (for example, an action which can be called to 'refresh' what is displayed on the screen, or a procedure to follow), because currently there's literally no way to circumvent the issue...

    Borders look ok (not smudged) in nougat zte blade max

    To check for the ghosting effect: after leaving/re-entering the app, please swipe down the characters and then restart the frame
    ( like in this video: Please login to see this link. )

    Quote from tk22

    @Please login to see this link. yes the video I showed is from Samsung Galaxy 8+ but it also happens in Nexus 6P as shown in the picture below
    @Please login to see this link. As far as I know, Burn-in happens when the screen is displaying something for a very long time, but this one happens only you leave the app and come back. It happens on Huawei Nexus 6P as seen in the picture

    Please login to see this picture.

    please send me a link of this apk for me to try, thanks in advance

    Regards,


    Fernando Vivolo

    ... new things are coming ...

    Quote from Fernando

    i will sent you a PM with the new runtime for you to build there and try

    sorry to resurrect an old thread but this fixed the problem at the time, however i now get the same ghosting issue running the latest build of fusion on Steam with 2.5+ and API level 28. Are you able to provide an updated RuntimeAndroid zip?

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