Can't register my serial?

[DaveC]

So I just bought the HTML5 object and want to update to the latest version through the owners lounge..but I can't find where to register my key (I've done it in the past, obviously) I've wasted 40 minutes scouring every corner of the site.. it's gone? I searched the forum for older threads and people have said to go to the settings page.. it's nowhere on any of the settings pages unless I'm going crazy.. help please!

Edit: I guess "We are currently performing maintenance work on the Passport system, please bear with us while we complete this work." means it should be back eventually.

[Simon]

Hi Dave,

the product registration was moved nearly half a year ago into the "Community Passport" feature of the forums. All users visiting the website were notified of this via a large orange/red banner which every user had to manually dismiss - perhaps you did so without noticing the message?

The passport page is normally accessible via the button at the top of every page, however right now it is off-line whilst we upgrade the system. Installing the latest version of Fusion should also update all of your exporters however.

Sorry for the inconvenience whilst we're completing this work.

[DaveC]

I don't read things that I should read >_< no problem, there's no rush really!

[DaveC]

If the passport thing is going to stay down a while can someone from CT send me a link to the latest beta? I can PM my serial/receipt etc. I'm unable to build a working HTML5 game out of the box with the default exporter download from the store.

[Simon]

Hi again. There is no beta version newer than the currently released HTML5 exporter so you have the latest version there.

Could you elaborate on what issues you're having so perhaps we can assist.

Thanks.

[DaveC]

I've tried the build and run option (local host) and hosting online, either way the game just sits there as a blank white screen.. it's fairly small but I've let it sit there for >10 minutes so it's not a matter of loading.. I just assumed this version I have would be outdated because I doubt CT upload new copies of the HTML5 runtime to the store very often? It occurs to me that I could re-install the latest Fusion 2.5 release version now that I've installed a possibly older HTML5 version, which should update all the exporters too right..? I'll give that a go.

[Simon]

Yes, as I advised you 4 days ago… installing the latest Fusion build will update exporters also.

[DaveC]

haha.. well damn, so you did.. we come back to that whole point of "I don't read things that I should read" this worked!

[Simon]

Hehe, I didn't wanna say ;-)