GooglePlay says app is not compatible with devices. Where is my Apps Manifest stored?

[Robotica]

So I have been informed by Google customer service that my app store listing is excluding some devices and saying they are not compatible with my game because my app's manifest.

I must remove two permissions so (a long list) of devices will be allowed to find my app and actually be allowed to download it. The googleplay market blocks and hides apps that are incompatible with your device.

I must remove:

"MISSING_DEVICE_FEATURE: (android.hardware.screen.landscape) and MISSING_GL_ES_VERSION: (0x00030000)."

Customer service guy said...

"We are provided certain hardware information from device manufacturers. We use these rules and information to confirm app compatibility for our users.

While your app may run fine on the device, the manufacturer themselves has not added the specific permissions or features that I've mentioned.

Therefore, we mark them as incompatible using the guidelines by manufactures.

To resolve this on our end, the two mentioned issues must be removed from your manifest to be compatible with the devices."

I think the second one is GL as in Open GL 3.0... so my phone right now, LGE LG-E970, is only 2 year old and is "incompatible" (even though when I side load my app it runs just fine). If I change the properties in fusion under the android tab to a lower open GL will that fix that part?

And the first of the two items... android.hardware.screen.landscape, if I remove that permission will it still work?

Has anyone had trouble with permissions and incompatibility before?

[Robotica]

On Fusion Developer 2.5's Android Properties I have only checked off permissions:

access_network_state
access_wifi_state
internet
vibrate
write_external_storage

Can anyone inform me on where to make these changes? My game is landscape... but that seems weird to me that choosing landscape is making it "incompatible" with a long list of devices per googleplay store.

[Robotica]

I'm gonna test with open gl 1.1 and automatic screen orientation settings. If it works fine maybe this is a fix if I were to upload this version of my app????

[Robotica]

Wow, I think that was it... GooglePlay store now says my new version of my app is now supported on 10,128 devices when before it was only just over 1,900 devices supported.

Guys... choose Open GL 1.1 instead of 3.0.

Also, just leave screen orientation to automatic instead of landscape.

feature preventing compatibility.jpg

[happygreenfrog]

Actually, as long as you don't choose OpenGL 3.0, you should be fine. Less than half of the Android devices out there support 3.0, but basically every device out there now that's worth supporting supports 2.0: http://developer.android.com/about/d...rds/index.html (It's near the bottom, but the whole page is worth a look)

[Robotica]

Awesome info, Greenfrog. Thank you.