Suddenly game does not pause and mutes sound when Ad is displayed... help?

[Danny]

My video ads work perfectly, unsure what the issue could be there. Chartboost does indeed halt the runtime, you should cater for this in your events.

[Robotica]

Sparckman, The ads used to pause the runtime (entirely, game and music) for me before... but suddenly not anymore.

Interesting, it's just not my game... it's also Outcast's "Tap Heroes" game that he made which is also acting funny.

I emailed Chartboost and they are asking me which Chartboost SDK Version is our Fusion Software is using.

Does anyone know that?

[Perry]

aah... Fernando updated to the latest ones... (about a month ago) not sure what version that was at that time

[Robotica]

Hmmmm, I'm really liking the "Pause application and resume when any key is pressed" action... This may be what I need to put in place just in case Chartboost is no longer triggering the application to pause automatically.

Perry, I like your example of putting things in groups and deactivating groups... but I don't think that would quite work for my Future Police app because I also need the music to stop along with the app... I would hate my music to play over video ad music as that would sound very unpleasant...

Also, I do need the app to pause completely before jumping to another frame... if it doesn't pause then the user will end up further along after a video ad and miss information I am trying to display.

I think for me... "Pause application and resume when any key is pressed" might be my solution, sure the user has to tap one more time after the ad... but that might be the lesser of two evils.

[Perry]

for the music... when you activate the group, just select Pause music and use Resume music / channel etc..

[Robotica]

Guys, I noticed that over videos close when you press the X button... but specifically "Cooking Fever" video ad will not close and go away. The X button is broken on specifically that video ad. That issue happens to be Chartboost side then.

As for pausing when ad is displayed... used to pause for me automatically... now I am simply using "Pause application and resume when any key is pressed" action.

I do not see a "Resume when add is closed" type action... is there one??? (This isn't crucial but it would yield one less tap from the user to resume the application)

[Fernando]

mm are you sure is not stopping, can you post a log?

[Robotica]

Yes, absolutely sure its not stopping anymore. My game is set to cache a video at 00"-01" and show interstitial ad at the end of the stage which is around 00"-35'. At 00"-38' seconds I automatically jump back to the "stage menu select" frame.

Before it would pause the runtime (and music since it's part of it)... now it's not pausing at all and it runs back to the "stage menu select frame" while my music plays along with video ad music which sounds unpleasant. 100% not pausing anymore automatically.

No, I have not set up saving logs when testing on my Android device. I should probably look into that.

But that's okay I guess, my work around is to manually pause with "Pause application and resume when any key is pressed" action.

Fernando, do you know if "Resume app when add is closed" type action for chartboost? I don't see one. That would save the user from having to tab one more time to resume. Not critical but I prefer an action like that if it exists.

Thanks for all the help guys!