I've contacted Clickteam about this problem and hopefully they will get back to me soon, but as it's the weekend I might not hear from them until Monday. So in the mean time I'm wondering if anyone else can help me.
I own Fusion 2.5 (Developer) and most of the exporters, but three or four months ago I ran out of room on my SSD, and since I hadn't used Fusion in awhile I manually dragged the folder to my normal hard drive. I knew this would probably break it, but I figured I would deal with it later.
Well... it's later.
As expected, when I try to launch Fusion from my hard drive the loading screen is full of garbage and then the program crashes. So I cleared up some room on my SSD and moved the folder back to where it used to be. Now Fusion loads just fine, but when I try to do anything it just locks up and forces me to ALT+F4 to shut it down.
I figured I would have to download the program again, so I logged onto the Clickteam website and tried to use the Community Passport feature to download a new version. Unfortunately, when I click the download link nothing happens. The last time this happened Jeff had to make a Dropbox version for me, but of course that link has expired now.
The Owner's Lounge has a download link, but that tries to patch my existing installation... which it can't find or recognize.
I tried to download the Free version and upgrade that using my serial number, but no luck there either.
Any suggestions? Is there a way to repair my registry so the program starts working again? (I assume this got messed up after I moved the folder.)
Thanks for any help...
* * *
UPDATE: I was finally able to download a new version of Fusion 2.5 (Developer) using the Community Passport feature. The problem I was having before (for over a year) was that when I click on the "Downloads" button, and then "Product Installer", the little menu at the bottom of the screen turns gray and... nothing happens. I finally realized that I have to scroll my browser window DOWN to find the "Download" link at the bottom of the menu. This link, and any error messages, are completely hidden by my taskbar... so I had no idea they were there.
I feel like an idiot because I've never heard anyone else complain about this problem, but it had me completely stumped for a very long time. Anyway, Fusion is updated and working again so I guess that's all that matters now. :-)
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